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  1. Zlatko

    I had very similar issue after upgrading from vShpere5.0 to 5.1

    It is turns out that no one can log in to vCenter and error messages were pretty much same especially this one from vClient .

    After digging around it turns out that issue is in Active Directory as this particular customer has many security restrictions defined .

    Problem was that , when you set up Identity source you can leave it without account and in normal set up should work /as I verified in other environment / but here due to AD configuration SSO was not able to read user group membership and hence authenticate to vCenter .

    So restriction was that any given account in AD cannot read group membership of any account /or at least those which were used from support teams/.
    For example account A and account B .

    A cannot see what is group membership on B and B cannot see membership on A .

    Pretty cool stuff ah ? 😀

    All this was caused by small tik which is removed by default in this AD ,called “Read Attributes” .

    Creation of service account with above attributes makes everything work just fine

  2. magander3

    Thanks for sharing Zlatko


  3. Jason Cadmus (@jdcaddie)

    If you want the xy.vcdx56.com domain to be the default domain when users connect to VC make sure that your default identity source is SSO is pointing to that AD identity source. Under the SSO administration you will see the table at the bottom of the screen listing the default identity sources and there priority, if the one you are expecting to use is not first you will need to login the way you deemed your resolution.

  4. magander3

    Hi Jason,
    yes i’m aware of that but in our case it didn’t make any difference. Default domain makes it possible to type only the username and not including the domain. This problem was related to the new way SSO handle child domain authentication.


  5. Naveen Lakamsany

    I have recently implemented a fresh setup of 5.5 and i have not used my complete domain to login as far as i can remember. The only thing i observed was that unless i logged into vcenter using sso and add vcenter user/service account, imcould not
    Login. Also, i think the best practise is to join ad groups to vcenter roles directly instead of to sso groups. Correct me If i am wrong…

  6. magander3

    Hi, this problem describes sub domain behavior so this is not directly related to only a single domain. Regarding using SSO groups or not i guess that comes down to internal decisions. Either way works and i use them both.


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    Use wordpress. Simple and free (if you want)


  19. termix

    I had the same issue. To workaraound login to web client with “Use Windows session authentication”. After this standalone VMware vSphere Client can login using “Use Windows session credentials” option.

    Hope this will help someone.

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  39. Arun

    I had a similar issues logging on to vSphere client with the Use Windows Session Cred’s option. I was able to logon with the username and password to the vSphere client without any issues.

    What solved my issues was i removed the identity source which was causing issues according to the log files and i was able to logon with Use Windows Session Cred’s option on vSphere client.

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    Is there any news from VMware? Could you push them a little bit? 🙂

  45. termix

    Yahoo! The problem solved when I changed user group type to securuty from distibution.

  46. moaaz

    I solve the problem it is easy, first go use administrator@vsphere.local to login for first time then go to permission and right click add users and groups , add the domain admin groups and give the full permission then press ok it will work

    have a nice time

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